CHLA Lodging News Sept/Oct 2020

T H E O F F I C I A L M A G A Z I N E O F T H E C A L I F O R N I A H O T E L & L O D G I N G A S S O C I A T I O N C A L I F O R N I A September/October 2020 LODGINGNEWS EVOLUTION of the Guest Experience