OAHHS Hospital Voice Fall/Winter 2020

3 Fall/Winter 2020 ospital Voice H A magazine for and about Oregon Community Hospitals ACKNOWLEDGEMENTS Copyright © 2020 Hospital Voice, a publication for and about Oregon’s 62 community hospitals, is published two times a year by the Oregon Association of Hospitals and Health Systems (OAHHS), 4000 Kruse Way Place, Suite 2-100, Lake Oswego, Oregon 97035, 503-636-2204. Hospital Voice advertising rates may be obtained by contacting Grandt Mansfield at 503-445-2226 or grandt @ llmpubs.com. Advertisements do not imply endorsement by OAHHS. No part of this publication may be reproduced in any form without written permission of the publisher. Opinions expressed in the publication do not necessarily reflect official policy or position of OAHHS. Chair, OAHHS Board of Trustees Joe Sluka , President & CEO, St. Charles Health System OAHHS Board of Trustees Doug Boysen , President & CEO, Samaritan Health Services Charlie Tveit , CEO, Lake District Hospital Ron Saxton , EVP & General Counsel, PeaceHealth Paul Stewart , President & CEO, Sky Lakes Medical Center Steve Eldrige , Hospital Board Trustee, Good Shepherd Health Care System John Hunter , MD (Physician Executive Trustee), CEO, OHSU Healthcare Lisa Vance , Chief Executive - Oregon, Providence Health & Services Scott Kelly , CEO, Asante Wendy Watson , COO, Kaiser Permanente Northwest Harry Geller , CEO, St. Anthony Hospital Dennis Knox , CEO, Mid-Columbia Medical Center Trent Green , Senior Vice President & COO, Legacy Health Joyce Newmyer , Chief Culture Officer, Adventist Health Dana Bjarnason , Vice President & Chief Nursing Officer, OHSU Health President/Chief Executive Officer Becky Hultberg Executive Vice President Andy Van Pelt Chief Financial Officer Peggy Allen Editor Dave Northfield Design and Advertising LLM Publications ǀ www.llmpubs.com Jon Cannon ǀ Design & Layout Grandt Mansfield ǀ Advertising Sales About the Cover Lindsay Jones, a nurse in the Pediatric ICU at Doernbecher Children’s Hospital, was among the first recipients of the COVID-19 vaccine. 4 Letter from the President & CEO 12 Honoring Our Commitment to Community 14 For the Greater Good: Hospitals Answer the Call 16 A Snapshot of the Financial Impact of COVID-19 on Oregon Hospitals 20 How COVID-19 Could Change the Way Hospitals Are Paid 28 Hospitals Step Up for Wildfire Relief 30 Hospitals Lead Effort to Pass Measure 108 31 Hospital Spotlights: Lifetime Achievement St. Charles Health System Kaiser Permanente Boosting Health, Building Community in a Pandemic 6 Community Benefit programs have been forced to evolve, but the good work continues. Telehealth Expansion: The Silver Lining of COVID-19 18 The pandemic has opened the door to a long-awaited boom in remote care. A Conversation with Becky Hultberg 22 The newOAHHS President &CEOhad high hopes for a gradual transition, then the pandemic hit.