OTA Dispatch Issue1, 2021

29 www.ortrucking.org Issue 1 | 2021 Why Does OTA Offer Carrier Education Classes? EMPLOYEE TURNOVER TENDS to have ugly connotations to it, mainly because replacing lost talent is costly in terms of employee compensation and business profitability. Why Do Employees Leave? Employees leave for a variety of reasons such as lack of culture fit, an unhealthy work environment, or below-average compensation, especially for top performers or achievers. However, it takes objectivity by management to understand that poor people management is also a major culprit in most turnover cases. One of the ways this could be demonstrated is how managers coach employees. Without proper coaching, employees maintain a status quo with no improvement in their work performance, which may eventually result in employees becoming unproductive or feeling inadequate. Either way, it could have a negative impact on the growth and success of individual employees, as well as on teams within an organization. The Cost of High Staff Turnover Exiting employees can cost your business, given that you had to invest resources into hiring, training, and certifying them in the course of their employment. Those investments immediately vanish into thin air once an employee resigns, while replacing old employees can make you expend additional resources yet again on job posting and other recruitment activities. Training new and existing staff adds to their knowledge base by increasing their familiarity with terms and processes they will encounter in their positions when interacting with customers, regulators, and peers in the industry. Knowledge breeds confidence and confident employees are more motivated, more productive, and more focused on results. OTA carrier education class offerings include: ` Weight Mile Tax ` Registration and IFTA ` Size and Weight Enforcement ` USDOT Safety Compliance Invest in your employees and your bottom line today. Find upcoming dates on our event calendar at www.ortrucking.org/events.