CHLA Lodging News July/August 2021

Table of Contents	1
Message from the Chair	2
Is Your Hotel Website ADA Compliant? Don't Be Caught Off Guard!	4
The Evolution of High-Frequency Litigants	6
Guest Rooms with Mobility & Communication Features	8
Reading by Touch	12
Pets vs. Service Animals - Protecting Your Business and Creating an Enjoyable Experience for All	14
The Deal With Service Dogs in Hotels & Inns	16
CHLA Marketplace	19
CHLA Partners	24

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