2 Message from the President & CEO 4 Visit California 6 This Spring, California Accessibility Reform is in the Air 8 Making Payroll More Flexible for the New Workforce 10 Tips for Getting Those 5 Star Reviews 12 InnSpire Conference Marketplace 14 T ransforming Your Hospitality Business with Marketing and Technology 16 Diving Into Digital 18 SAFE Conference 20 CHLA Marketplace 27 CHLA Partners OUR MISSION CHLA is the indispensable resource for communicating and protecting the rights and interests of the California lodging industry, for providing educational training and cost-saving programs for all segments of the industry, and for supporting strategic alliances to promote the value of California tourism and travel. 14 8 4 LODGING NEWS TABLE OF CONTENTS ON THE COVER RobotLAB Group showed off their robots at the InnSpire Conference & Marketplace
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