3 Fall/Winter 2021-22 ospital Voice H A magazine for and about Oregon Community Hospitals ACKNOWLEDGEMENTS Copyright © 2022 Hospital Voice, a publication for and about Oregon’s 62 community hospitals, is published two times a year by the Oregon Association of Hospitals and Health Systems (OAHHS), 4000 Kruse Way Place, Suite 2-100, Lake Oswego, Oregon 97035, 503-636-2204. Hospital Voice advertising rates may be obtained by contacting Grandt Mansfield at 503-445-2226 or firstname.lastname@example.org. Advertisements do not imply endorsement by OAHHS. No part of this publication may be reproduced in any form without written permission of the publisher. Opinions expressed in the publication do not necessarily reflect official policy or position of OAHHS. Chair, OAHHS Board of Trustees Scott Kelly, President & CEO, Asante Chair-elect Doug Boysen, President & CEO, Samaritan Health Services OAHHS Board of Trustees Steve Eldrige, Hospital Board Trustee John Hunter, CEO, OHSU Health Lisa Vance, Chief Executive - Oregon, Providence Health & Services Charlie Tveit, CEO, Lake District Hospital Ron Saxton, EVP & General Counsel, PeaceHealth Harold Geller, CEO, St. Anthony Hospital Dennis Knox, CEO, Mid-Columbia Medical Center Trent Green, Senior Vice President & COO, Legacy Health Joyce Newmyer, Chief Culture Officer, Adventist Health Joe Sluka, President & CEO, St. Charles Health System Wendy Watson, Hospital Board Trustee, COO, Kaiser Permanente Cheryl Wolfe, President & CEO, Salem Health Jenny Word, CNO, Wallowa Memorial Hospital President/Chief Executive Officer Becky Hultberg Executive Vice President Andy Van Pelt Chief Financial Officer Peggy Allen Editor Dave Northfield Design and Advertising LLM Publications ǀ www.llmpubs.com Jon Cannon ǀ Design & Layout Grandt Mansfield ǀ Advertising Sales About the Cover Grateful staff at PeaceHealth Sacred Heart Medical Center at Riverbend in Springfield greet Oregon National Guard soldiers arriving to serve as part of Operation Reassurance. Guard members provided badly needed support to hospitals across the state during the Delta surge. 4 Letter from the President & CEO 6 Bent, Not Broken 12 Oregon National Guard Deploys to Hospitals as COVID Cases Surge 19 Vital Survival 24 All Hands on Deck 28 Apprise Helps Oregon Lead the Way in Hospital Capacity Management 30 A Conversation with Dr. Dean Sidelinger 35 The Guest House Eases the Transition from the Hospital Workforce Heroes 6 As the surge stretched hospital staffs to the limit, it was all hands on deck as leaders showed their appreciation, often in creative ways. COVID Survivor 19 A loving family, a fighting spirit and a dedicated care team helped Alejandro Castro spend the holidays at home after 299 days in the hospital. OCS 28 Apprise implements new technology to help Oregon become a national leader in hospital capacity management.