PRLA Restaurant & Lodging Matters Summer 2022

10 • PENNSYLVANIA RESTAURANT & LODGING matters • Summer 2022 Employee of the Year Patricia Rhoads Thomas E. Strauss/ Miller’s Smorgasbord Patricia Rhoads began her journey with Thomas E. Strauss at Miller’s Smorgasbord in October 1978. Not a day has gone by since where a guest hasn’t asked for Pat. Whether escorting guests to their tables, reacquainting them with the offerings, or chatting them up while she serves up a scoop of ice cream on warm shoo fly pie, Pat always elicits a smile from everyone. She is equally beloved by her co-workers, where her presence and kindness lifts anyone’s sagging spirit. Manager of the Year Dawn Calabro General Manager, Angelo’s Restaurant Dawn Calabro started at Angelo’s Restaurant as a bartender and server nearly 20 years ago. When the restaurant moved into a new, larger facility, Dawn moved with them. After two disastrous general managers, the owner decided to give Dawn an opportunity and promoted her to manager. It was an opportunity she ran with. For the last 10 years, she’s demonstrated her ability to manage operations, lead great teams, and provide great service. She embodies everything Angelo’s stands for in the community.

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